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Terms, Conditions, and Policies

Welcome to Blossom Brightwell

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At Blossom & Bright LLC, we are committed to providing transparency and clear communication with our customers. This page contains important information about using our website, purchasing our products, and how we handle your data. Please take a moment to review our terms, conditions, and policies.

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Table of Contents

  • Terms and Conditions

  • Privacy Policy

  • Return Policy

  • Additional Policies

    • Shipping Policy

    • Disclaimer for Aromatherapy and Herbal Products

    • Customer Support Policy​

 

Terms and Conditions

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Acceptance of Terms

  • By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

  • If you do not agree with any part of these terms, please do not use our website or services.

 

Use of Website

  • You may use our website for lawful purposes only.

  • You agree not to use our site in any way that could damage, disable, or impair it.​

 

Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Blossom & Bright LLC or its content suppliers and is protected by intellectual property laws.

  • You may not reproduce, distribute, or create derivative works from our content without express written permission.

 

Product Descriptions

  • We strive to ensure that product descriptions and pricing on our website are accurate.

  • However, we do not warrant that product descriptions or other content on the site are error-free.

 

Disclaimer of Warranties

  • The website and all products and services provided through it are offered “as is” without any warranties of any kind.

  • We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.​

 

Limitation of Liability

  • Blossom & Bright LLC will not be liable for any damages arising from the use of this website or from any products purchased from the website.

  • This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

 

Governing Law

  • These terms and conditions are governed by the laws of the State of Connecticut.

  • Any legal proceedings arising from these terms will be brought in the courts located in Connecticut.

 

Changes to Terms

  • We reserve the right to modify these terms and conditions at any time.

  • Changes will be posted on this page, and it is your responsibility to review the terms regularly.

Privacy Policy

Information We Collect

  • We collect personal information such as your name, email address, phone number, and payment information when you make a purchase, sign up for our newsletter, or contact us through our website.

  • We also collect non-personal data such as your browser type, IP address, and pages visited on our site.

 

How We Use Your Information

  • We use the information to process your orders, manage your account, and provide customer service.

  • We may use your email and phone number to send you promotional offers, updates, and other communications related to Blossom Brightwell.​

 

SMS Communications

  • We collect phone numbers to provide SMS updates and promotions. By providing your phone number, you consent to receive SMS messages from Blossom Brightwell.

  • You may opt out of these messages at any time by following the instructions provided in the SMS or by contacting us directly.

 

Data Security

  • We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

  • However, no method of transmission over the internet is % secure, and we cannot guarantee absolute security.

 

Third-Party Services

  • We may share your information with trusted third-party service providers to help us operate our website, conduct business, or service you.

  • These third parties are obligated to protect your information and use it only for the purposes we specify.

 

Cookies

  • We use cookies to enhance your experience on our website, track user traffic patterns, and personalize content.

  • You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features on our website.

 

Your Rights

  • You have the right to access, update, or delete your personal information by contacting us directly.

  • You may also opt out of receiving marketing communications from us at any time.

 

Changes to Privacy Policy

  • We reserve the right to update this privacy policy as needed.

  • Any changes will be posted on this page, and we encourage you to review it regularly.

 

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Return Policy

No Returns on Essential Oil Products

  • Due to safety, hygiene, and quality control issues, we do not accept returns or exchanges on essential oil products once they have been shipped.

  • All sales are final, and no refunds will be issued for essential oil products.​

 

Damaged or Defective Products

  • If you receive a product that is damaged or defective, please contact us within 7 days of receipt.

  • We will review the issue and may offer a replacement or refund at our discretion.​

 

Incorrect Orders

  • If you receive the wrong product, please notify us within 7 days of receipt.

  • We will arrange for the correct item to be shipped to you at no additional cost.

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Additional Policies

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Shipping Policy

Processing Time

  • Orders are processed within 2-3 business days after payment is received.​

 
Shipping Methods

  • We offer standard and expedited shipping options. Shipping fees are calculated at checkout.

 
International Shipping

  • We currently do not ship to countries outside of the United States at this time, but hope to in the future. Thank you for your interest and support!

 
Lost or Stolen Packages

  • We are not responsible for lost or stolen packages. Once the package is shipped, it is the responsibility of the carrier.

 

Disclaimer for Aromatherapy and Herbal Products

Consultation with Healthcare Providers

  • Our products are intended to support well-being but are not a substitute for professional medical advice, diagnosis, or treatment.

  • Please consult with your healthcare provider before using any aromatherapy or herbal products, especially if you are pregnant, nursing, taking medication, or have a medical condition.​

 
No Medical Claims

  • We do not make any medical claims about the efficacy of our products. Results may vary depending on the individual.

 

Customer Support Policy

Response Time

  • We strive to respond to all customer inquiries within 24-48 hours.​

 
Contact Information

 

Thank You for Trusting Blossom Brightwell

We appreciate your trust in Blossom & Bright LLC and Blossom Brightwell. If you have any questions about our policies, please don’t hesitate to contact us.

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